LIUL DALA

GLOBAL CO.

Eastwest Ventures delivered everything they promised. Our customer satisfaction levels are at an all-time high!”

TESTIMONIALS

OUR CONSULTANTS HAVE BEEN EVERYWHERE – RETAIL TO WALL STREET. 

Our professional staff includes four MBAs, a certified sales process engineer, and a customer retention expert. We have special expertise in Web sales, insurance, and healthcare.

SEASONED PROS

We identify technology, training, and processes to take your service team to the next level. 

Once we have executive buy-in, we oversee the implementation process from start to finish.

Eastwest Ventures monitors Key Performance Indicators at 3-week intervals, adjusting strategies as needed.

Eastwest Ventures uses surveys, interviews, and observation to conduct a comprehensive service audit.

efficiencies

PLANNING

IMPLEMENT

ASSESSMENT

OUR SERVICES

Business Consulting

 

  • On-site audits
  • Service benchmarking
  • Fresh Start training
  • Call center outsourcing
  • KPI measurement
  • Legal compliance